Electricity Gas

What to do during a storm:

  • Listen to local radio and television reports for weather condition updates.
  • Stay inside, even if it seems that the storm has ended, to avoid being outside when strong winds pick up.
  • Keep away from windows and outside doors. Bathtubs can provide some protection if you cover yourself with plywood or other materials.
  • Avoid using a landline telephone or touching electrical equipment.
  • If the power is out, turn off and unplug all major appliances.
  • Evacuate to a safe home or shelter if your home is flooded, or if emergency personnel has recommended for you to do so.
  • Whether you choose to stay home or evacuate, you’ll want to unplug electronics and appliances, and remove air conditioner fuses.
Business
Residential

What to do after a storm:

  • Let family and friends know you are safe.
  • Continue monitoring updates and instructions from local authorities.
  • Don’t use any electrical appliances that got wet until they can be professionally checked.
  • Avoid drinking or preparing food with tap water until you are sure it’s not contaminated.
  • Keep away from floodwater and flooded roads. Drive around floodwater and not through it.
  • Remember that flood and standing waters have potential health risks.
  • Stay away from downed power lines and dangerous materials.
  • Report power outages in your area.

Emergency contacts in your state:

Texas

Oncor

1-888-313-4747
Note: Oncor can link to five different phone numbers with your ESID to speed restoration when you call to report outages. Call 1-888-313-6862 to set it up.
Report and track outagesSign up for outage alerts

CenterPoint

1-800-332-7143
Report and track outagesSign up for outage alerts

AEP Central

1-866-223-8508
Report and track outagesSign up for outage alerts

TNMP

1-888-866-7456
Report and track outagesSign up for outage alerts

AEP North

1-866-223-8508
Report and track outagesSign up for outage alerts
Georgia

Atlanta Gas Light (AGL) customers

1-877-427-4321 (outside metro Atlanta)
770-907-4231 (in metro Atlanta)

If you smell gas, quickly get away from the area. When you can no longer smell the gas, call the AGL emergency number or dial 911.

Maryland

Baltimore Gas & Electric (BGE) customers

1-877-778-2222
Report and track outages

Potomac Electric Power (Pepco) customers

1-877-PEPCO-62 (1-877-737-2662)
Report and track outages
New Jersey

Atlantic City Electric customers

1-800-833-7476
Report and track outages

Jersey Central Power & Light customers

1-888-544-4877 (1-888-LIGHTSS)
Report and track outages

PSE&G customers

1-800-436-PSEG (1-800-436-7734)
Report and track outages
Pennsylvania

Duquesne Light customers

1-888-393-7000
Report and track outages

MetEd customers

1-888-544-4877
Report and track outages

PECO customers

1-800-841-4141
Report and track outages

PPL customers

1-800-DIAL-PPL (1-800-342-5775) – When prompted, press 1 for electrical emergency.
Report and track outages